Privacy Policy

Last updated: July 20, 2025

This Privacy Policy explains how Nestlyras, operated by TAI SANG EMPORIUM WHOLESALES LIMITED, collects, uses, shares, and protects personal information when you visit nestlyras.com, place an order, contact us, or otherwise use our services.

About This Privacy Policy

This Privacy Policy describes how Nestlyras (“Nestlyras,” “we,” “us,” or “our”) handles personal information when you browse our website, use available features, place an order, create an account where available, or communicate with us in connection with our website and services (collectively, the “Services”).

“You” and “your” refer to customers, website visitors, and other individuals whose personal information we process through the Services.

Information We Collect

Information You Provide to Us

Depending on how you interact with the Services, you may provide information including:

Your name
Email address
Shipping and billing address
Account information where applicable
Order and transaction information
Information included in customer-support communications
Other information you choose to provide

Order & Transaction Information

We may process information relating to products purchased, order value, shipping details, delivery status, tracking details, payment status, returns, refunds, and order-related communications.

Payment Information

Payments are processed through Shopify's checkout and applicable payment service providers.

We do not directly receive or store your complete payment-card number or card security code.

We may receive limited payment-related information from applicable payment providers where necessary to confirm transactions, manage orders, process refunds, or respond to payment inquiries.

Information Collected Automatically

When you use the Site, we and our service providers may automatically collect certain information through cookies, pixels, and similar technologies, including:

IP address
Device type and device identifiers
Operating system
Browser type and settings
Approximate location
Referring URLs and traffic sources
Pages viewed
Time spent on pages
Clicks and navigation patterns
Interactions with advertisements, emails, and Site content

Information We Receive from Third Parties

We may receive information from third parties that help us operate the Services, including:

Shopify and other e-commerce service providers
Payment service providers
Fraud-prevention providers
Shipping, logistics, and fulfillment providers
Analytics providers
Advertising and marketing providers
Customer-support and technology providers

How We Use Personal Information

We may use personal information to:

Process and fulfill orders
Confirm and manage payments
Arrange shipping and delivery
Provide tracking information
Process returns and refunds
Respond to customer-support requests
Operate and improve our Site and Services
Help identify fraud, misuse, or suspicious activity
Measure advertising and marketing performance where permitted
Comply with applicable legal and regulatory requirements

Marketing & Advertising

Where permitted by applicable law, we may use personal information to send promotional communications, understand campaign performance, personalize content, and provide advertising that may be relevant to your interests.

You may unsubscribe from promotional emails by using the unsubscribe option provided in those communications.

Certain advertising-related disclosures may be considered “selling,” “sharing,” or targeted advertising under some privacy laws.

Who We Share Personal Information With

We may share personal information with service providers and other parties where reasonably necessary to operate the Services, including:

Shopify and e-commerce providers
Payment and fraud-prevention providers
Fulfillment and shipping providers
Technology and customer-support providers
Analytics and advertising providers
Professional advisors
Authorities where disclosure is required or permitted by law

We may also disclose personal information in connection with a lawful merger, restructuring, financing, acquisition, sale of assets, or similar business transaction.

We do not sell personal information in exchange for money.

Cookies & Similar Technologies

Cookies, pixels, and similar technologies may be used to support Site functionality, shopping carts, checkout, account features, security, analytics, preferences, and advertising measurement.

You may be able to manage certain cookies using your browser settings or privacy controls available on the Site.

Blocking or deleting cookies may affect the availability or performance of some Site features.

International Data Transfers

TAI SANG EMPORIUM WHOLESALES LIMITED is based in Hong Kong, and service providers used in connection with the Services may operate in multiple countries or regions.

As a result, personal information may be processed or stored outside the country or region where you live.

Where required by applicable law, appropriate safeguards may be used for international or cross-border transfers.

Data Retention

We retain personal information for as long as reasonably necessary to operate the Services, maintain transaction and business records, provide customer support, process returns and refunds, prevent fraud, comply with applicable requirements, and resolve disputes.

When information is no longer reasonably needed, we may delete, anonymize, or de-identify it in accordance with applicable law.

Your Privacy Rights & Choices

Depending on where you live, applicable privacy law may give you rights to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Request a copy of certain personal information
Request restriction of certain processing activities
Object to certain processing activities
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Opt out of certain sale, sharing, or targeted-advertising activities where applicable
Appeal certain privacy decisions where applicable

We may need to verify your identity before completing a privacy request.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, loss, alteration, or misuse.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Children's Privacy

The Services are not directed to children, and we do not knowingly collect personal information from children under 13 or another minimum age required by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

Third-Party Websites & Services

The Site may contain links to or integrations with third-party websites and services.

Those third parties maintain their own privacy, security, and data-handling practices, which we do not control.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Services, technology, practices, or applicable requirements.

When a revised version is published, the Last updated date shown at the beginning of this policy will be updated.

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to submit an applicable privacy request, please contact:

Nestlyras
Operated By: TAI SANG EMPORIUM WHOLESALES LIMITED
Registered Business Address: 63, Ho Pui Street, Tsuen Wan, NT, Hong Kong
Email: service@nestlyras.com

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