Legal notice
Last updated: July 20, 2025
LEGAL INFORMATION
Legal Notice
This Legal Notice provides information about the operator of Nestlyras, Site content, intellectual property, product information, external services, and use of the website.
OFFICIAL BUSINESS INFORMATION
Company Information
Site Operator
The Nestlyras website and online store are operated by TAI SANG EMPORIUM WHOLESALES LIMITED.
The Site provides information about household-cleaning products, furniture-care products, surface-care tools, orders, payments, delivery, returns, and related customer services.
Responsible for Content
TAI SANG EMPORIUM WHOLESALES LIMITED is responsible for managing the commercial content published on the Nestlyras Site, subject to applicable law.
If you identify content that appears inaccurate or requires clarification, contact us at service@nestlyras.com.
Intellectual Property
Unless otherwise stated, original Site content including text, graphics, photographs, videos, layouts, icons, product presentation, and branding belongs to Nestlyras, TAI SANG EMPORIUM WHOLESALES LIMITED, or applicable licensors.
Such content may be protected by copyright, trademark, and other intellectual-property laws.
Protected content may not be copied, reproduced, republished, distributed, modified, sold, or commercially exploited without authorization except where applicable law permits otherwise.
Accuracy of Content
We aim to keep product descriptions, specifications, pricing, availability, policies, and other Site information accurate and current.
However, errors, omissions, or outdated information may occasionally occur.
We may correct or update information where reasonably necessary, subject to applicable consumer-protection requirements.
Furniture Cleaning & Surface Compatibility
Cleaning products and tools should be used only for their intended purpose and in accordance with the applicable product instructions.
Furniture materials, fabrics, flooring, finishes, and other household surfaces can vary.
Customers should review product compatibility information before use and, where appropriate, test a product on a small, less-visible area before broader application.
Product Images & Display
We aim to display products accurately, but minor differences in color, finish, dimensions, proportions, or appearance may occur because of photography, lighting, screen settings, normal production variation, or manual measurement.
External Links
The Site may contain links to third-party websites, tools, payment services, applications, or other external services.
We do not control third-party content, security, availability, terms, or privacy practices and are not responsible for those third-party services except where applicable law requires otherwise.
Availability of the Site
We aim to keep the Site reasonably available but do not guarantee uninterrupted or error-free access at all times.
Maintenance, technical problems, network disruptions, third-party services, or other circumstances may temporarily affect Site availability.
Product Use
Customers are responsible for reviewing and following the instructions, warnings, intended-use information, and compatibility guidance provided with or for a product.
Do not combine cleaning products unless the applicable instructions expressly permit it.
Applicable Law & Consumer Rights
Use of the Site and purchases made through it are subject to applicable laws and any mandatory consumer-protection rights that apply based on the relevant circumstances.
Nothing in this Legal Notice is intended to remove rights that cannot lawfully be excluded.
Consumer Questions & Dispute Resolution
If you have a question or concern about an order, product, payment, delivery, return, refund, or other matter, please contact us first so that we can review the issue.
Email: service@nestlyras.com
Changes to This Legal Notice
We may update this Legal Notice from time to time to reflect changes in our business operations, Site, policies, services, or applicable requirements.
When a revised version is published, the Last updated date shown at the beginning of this page will be updated.
Other Policies
Additional information about privacy, returns and refunds, shipping, payments, and use of the Site is available in the relevant policies displayed elsewhere on the Nestlyras website.
No policy links are embedded in this section so that navigation remains controlled by the Site's main menus and footer.